Privacy Policy

Effective Date: 11/01/2024

NC Septic Solutions ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.ncsepticsolutions.com, use our services, or interact with our marketing communications, including email and SMS messages.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, physical address.
Service Information: Details you provide when scheduling or requesting service.
Marketing Preferences: Your preferences for receiving communications from us.
Automatically Collected Information: IP address, browser type, device data, and site usage behavior via cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

Schedule and provide septic services.
Respond to inquiries and customer support requests.
Send service reminders, updates, and invoices.
Send marketing communications via email and SMS, including promotions, updates, and special offers (with your consent).
Improve our website and services.

3. Marketing Communications

By providing your email or phone number, you consent to receive promotional messages from NC Septic Solutions via:

Email Marketing
SMS/Text Messages

You may opt out at any time:

Email: Click the "Unsubscribe" link at the bottom of any marketing email.
SMS: Text "STOP" to opt out of marketing messages.

We do not sell or share your contact information with third parties for their own marketing purposes.

4. Sharing Your Information

We may share your information with:

Service providers assisting us in website operations, email/SMS delivery, or payment processing.
Legal or regulatory authorities if required to comply with applicable laws or respond to legal process.
Business partners only as needed to fulfill services requested by you.

We do not sell your personal information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

You may:

Access or update your personal information by contacting us.
Opt out of marketing communications as described above.
Request deletion of your information, subject to legal or operational requirements.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to understand website usage, enhance user experience, and deliver relevant content. You can control cookie preferences through your browser settings.