Terms of Service

Effective Date: 11/01/2024

These Terms of Service ("Terms") govern your use of our website, services, and communications, including email and SMS. By accessing or using our site or services, you agree to these Terms.

1. Services Provided

We provide septic system installation, repair, maintenance, and related services throughout North Carolina. Scheduling a service through our website or by phone constitutes a service agreement subject to availability, inspection, and applicable regulations.

2. Use of Website

You agree to use our website and content only for lawful purposes. You may not:

Use the site to transmit false, misleading, or harmful content
Attempt to gain unauthorized access to our systems
Copy or misuse site content without our permission

3. Payments

All services must be paid for in accordance with the agreed-upon quote or invoice. We accept various forms of payment and reserve the right to update pricing or service offerings at any time.

4. Cancellations & Rescheduling

If you need to cancel or reschedule a service, we request at least 24 hours’ notice. NC Septic Solutions reserves the right to charge a service fee for late cancellations or no-shows.

5. Marketing Communications (Email & SMS)

By submitting your contact information, you consent to receive communications from us including:

Service updates
Promotional offers
Reminders and follow-ups via email and SMS

You may opt out at any time:

Email: Use the unsubscribe link in our messages
SMS: Reply “STOP” to end messages; reply “HELP” for assistance

Standard messaging and data rates may apply.

6. Limitation of Liability

To the fullest extent allowed by law, NC Septic Solutions shall not be liable for indirect, incidental, or consequential damages arising from your use of our services or website.